Privacy Policy

1. Introduction

Pebbble ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with our scheduling and business management services (collectively, the "Services").

This Privacy Policy complies with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and other applicable state privacy regulations.

Important: By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

Personal Information

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, business address
• Account Information: Username, password, profile information
• Business Information: Business name, type of services, staff information
• Payment Information: Billing address, payment method details (processed by third-party payment processors)
• Appointment Data: Scheduling information, client preferences, service history
• Communication Data: Messages, support requests, feedback
• Device Information: IP address, browser type, device identifiers, operating system
• Usage Data: How you interact with our services, features used, time spent

Automatically Collected Information

We automatically collect certain information when you use our services:

• Log files and server information
• Cookies and similar tracking technologies
• Analytics data about website usage
• Location data (if permitted by your device)

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and maintaining our scheduling services
• Processing appointments and managing bookings
• Communicating with you about our services
• Processing payments and transactions
• Improving our services and developing new features
• Providing customer support
• Complying with legal obligations
• Protecting against fraud and security threats
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Cloud hosting and data storage providers
• Payment processing services
• Email and communication services
• Analytics and performance monitoring tools
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Privacy Rights

California Residents (CCPA Rights)

If you are a California resident, you have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

Other State Residents

Residents of Virginia, Colorado, Connecticut, and other states with applicable privacy laws may have similar rights to those described above.

Exercising Your Rights

To exercise your privacy rights, please contact us at info.pebbble@gmail.com with the subject line "Privacy Rights Request" or use our online form. We will:

• Verify your identity before processing your request
• Respond within the timeframe required by applicable law (typically 45 days)
• Not discriminate against you for exercising your rights
• Provide information in a portable format when requested

Authorized Agents: You may designate an authorized agent to make privacy requests on your behalf. We will require proof of authorization and may still ask you to verify your identity directly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable legal requirements.

8. Children's Privacy

Our Services are not intended for children under 16 years of age (or under 13 in states where this is the applicable standard). We do not knowingly collect personal information from children under the applicable age limit. If we become aware that we have collected such information, we will take steps to delete it promptly.

For Business Users: If your business serves clients under 18, you are responsible for obtaining appropriate parental consent and complying with applicable laws regarding minors' personal information.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place when transferring data internationally.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: